In order to create an overview of the expectations of stakeholders, and to remain informed about all current and relevant developments, Farm Frites structurally maintains contacts with major stakeholders.
The most important stakeholders have been identified during the materiality analysis. These are, for example: the potato growers, employees, governments, financiers, several NGOs, and society in general. By engaging in dialogue with stakeholders, Farm Frites gathers the subjects to which they attach great importance and considers these when the relevant topics need to be prioritised and when company policies need to be changed or updated. The management of the various business entities are ultimately responsible for maintaining contacts with the stakeholders of Farm Frites. Our approach to stakeholder engagement includes:
- Establishing of processes for meaningful and effective engagement
- Identification of issues that are most important to our stakeholders
- Benchmarking our performance within and outside our industry
In the table below, readers can find the most important Farm Frites’ stakeholders, the types of engagement, and the kind of issues that are discussed and reviewed with a particular stakeholder:
| Stakeholders | Types of engagement | Issues |
|---|---|---|
| Policy makers & regulators | Monitoring of regulatory activities Industry trading associations Direct engagement with local authorities Annual reports | Food safety & quality Product labelling Health, wellness & nutrition Policy Environmental policy Trade policy implications |
| Customers | Dedicated customer teams Top-to-top meetings Customer surveys | Transparency Social accountability Sales support & service Health, wellness & nutrition |
| Consumers | Company website Social media | Packaging information Food safety and quality Environmental practices Social initiatives |
| Potato growers | Direct meetings Industry trainings Dedicated teams | Sustainable agriculture Health, wellness & nutrition Business trends Traceability |
| Key suppliers | Responsible sourcing Face-to-face meetings Assessments and audits | Product safety & quality Human rights Ingredient traceability Cost saving opportunities |
| Employees | Direct on-the-ground relationships Employee volunteering Networking events | Environmental initiatives Local social issues Health, wellness & nutrition |
| Labour unions | Periodical negotiations Ratings, rankings and indices | Equitable compensation & benefits Occupational health & safety |
| NGOs | Industry trading associations Conferences Workshops Sustainability reports Company website | Trade policy implications Health, wellness & nutrition Environmental policy Food safety & quality |
| Stakeholders | Types of engagement | Issues |
|---|---|---|
| Policy makers & regulators | Monitoring of regulatory activities Industry trading associations Direct engagement with local authorities Annual reports | Food safety & quality Product labelling Health, wellness & nutrition Policy Environmental policy Trade policy implications |
| Customers | Dedicated customer teams Top-to-top meetings Customer surveys | Transparency Social accountability Sales support & service Health, wellness & nutrition |
| Consumers | Company website Social media | Packaging information Food safety and quality Environmental practices Social initiatives |
| Potato growers | Direct meetings Industry trainings Dedicated teams | Sustainable agriculture Health, wellness & nutrition Business trends Traceability |
| Key suppliers | Responsible sourcing Face-to-face meetings Assessments and audits | Product safety & quality Human rights Ingredient traceability Cost saving opportunities |
| Employees | Direct on-the-ground relationships Employee volunteering Networking events | Environmental initiatives Local social issues Health, wellness & nutrition |
| Labour unions | Periodical negotiations Ratings, rankings and indices | Equitable compensation & benefits Occupational health & safety |
| NGOs | Industry trading associations Conferences Workshops Sustainability reports Company website | Trade policy implications Health, wellness & nutrition Environmental policy Food safety & quality |
Brands & Markets
Governance
Stakeholders engagement
Risk management
